A complete digital layer for your mall.
From a customer's first interaction to the team improving their next campaign, every part of Ergo is designed to work together.
01 Loyalty & Rewards
Reward the behaviour that grows your destination.
Customise a rewards programme around your mall, brands and commercial objectives — then give customers a simple, familiar way to earn and redeem.
- Multi-tier membership structures
- OCR-assisted bill capture and automated bill review
- WhatsApp bill submission for a lower-friction rewards journey
- Store-specific rates and offers
- Weekly rewards and performance reporting
02 A Better Visit
Remove the friction from every trip.
When shoppers can find what they want, understand where to go and act on relevant offers, the physical experience becomes more competitive with the digital one.
- Universal search across stores, brands and amenities
- Indoor navigation and parking context
- Push notifications and WhatsApp deal messages
- In-app games and challenges that earn loyalty points
- Offers, events and timely updates
03 Management & Insights
Make the next decision a more informed one.
Your team has one CRM to update the app, administer rewards, manage stores and categories, publish timely deals and events, understand users and evaluate campaign effectiveness.
- Store, brand, category and product information management
- Deals, events, banners and promotion management
- Customer and loyalty-programme administration
- Campaign performance and user growth tracking
- Multi-location access with role-based control
Every mall has a different starting point. Let's map yours.
See the platform in the context of your destination.
Book a comprehensive demo